Privacy Policy

This Privacy Policy explains how Deborah Jansen collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.

 

Collecting Personal Information 

When you visit our Site, we gather certain details about your device and interactions with the Site, as well as information necessary to process your purchases. Additional information may be collected if you contact us for customer support. In this Privacy Policy, any data that can uniquely identify an individual (including the information below) is referred to as “Personal Information.” See below for more details on the types of Personal Information we collect and why.

 

Device Information

  • Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and interaction with the Site.
  • Purpose of collection: To accurately load the Site for you and perform analytics to optimize our Site.
  • Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor, Shopify.

 

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: To provide products or services to you, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising relating to our products or services based on your preferences.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with our processor, Shopify.

 

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information we receive, or to otherwise protect our rights.

 

Using Personal Information

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.

 

Retention

When you place an order through the Site, we retain your Personal Information for our records unless you request its deletion. For such requests, please email us at info@deborahjansen.co.za.

 

Cookies

Cookies are small amounts of information downloaded to your device when you visit our Site. We use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by remembering your actions and preferences. This means you don’t have to re-enter this information each time you return to the site or navigate from one page to another. Cookies also provide information on how people use the website, such as whether it’s their first time visiting or if they are frequent visitors. 

We use the following cookies to optimize your experience on our Site and to provide our services:

 

Cookies Necessary for the Functioning of the Store 

  • Name: Function
  • _ab: Used in connection with access to admin.
  • _secure_session_id: Used in connection with navigation through a storefront.
  • cart: Used in connection with shopping cart.
  • cart_sig: Used in connection with checkout.
  • cart_ts: Used in connection with checkout.
  • checkout_token: Used in connection with checkout.
  • secret: Used in connection with checkout.
  • secure_customer_sig: Used in connection with customer login.
  • storefront_digest: Used in connection with customer login.
  • _shopify_u: Used to facilitate updating customer account information.

 

Reporting and Analytics

  • Name: Function
  • _tracking_consent: Tracking preferences.
  • _landing_page: Track landing pages.
  • _orig_referrer: Track landing pages.
  • _s: Shopify analytics.
  • _shopify_s: Shopify analytics.
  • _shopify_sa_p: Shopify analytics relating to marketing & referrals.
  • _shopify_sa_t: Shopify analytics relating to marketing & referrals.
  • _shopify_y: Shopify analytics.
  • _y: Shopify analytics.

The duration of a cookie on your device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. 

You can control and manage cookies in various ways. Note that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose to accept or decline cookies through your browser settings, typically found in the “Tools” or “Preferences” menu. For more information on how to modify your browser settings, visit www.allaboutcookies.org.

 

Do Not Track

Due to the lack of a consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

 

Contact 

For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by email at info@deborahjansen.co.za.

Last updated: June 24, 2024

If you are unsatisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.